Terms of Service

Effective Date: 3-13-2025

Last Updated: 3-13-2025

These Terms of Service ("Terms") govern your use of the website and services provided by WM. A. Zachow & Sons, Inc. ("Company," "we," "us," or "our"). By accessing or using our website or scheduling plumbing services, you agree to these Terms. If you do not agree, please do not use our website or services.

1. Services Overview

We provide residential and commercial plumbing services including repairs, installations, inspections, and emergency plumbing. All services are subject to availability and may vary based on location and scope of work.

2. Appointments and Access

To receive plumbing services, you must schedule an appointment. You agree to provide access to the property and necessary systems. Missed or canceled appointments without sufficient notice may incur a service charge.

3. Estimates, Payments, and Refunds

• Estimates provided are based on the information available at the time and are subject to change upon inspection.
• Payment is due upon completion of services unless otherwise agreed in writing.
• We accept major forms of payment including credit card, check, and electronic payment.
• Refunds for unsatisfactory services will be considered on a case-by-case basis.

4. Customer Responsibilities

• Ensure a safe work environment for our technicians.
• Disclose any known plumbing issues or previous repairs before service.
• Follow any care instructions or maintenance advice given after service is completed.

5. Emergency Services

We offer 24/7 emergency services. Availability may vary based on demand. Additional fees may apply for after-hours service calls.

6. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our services. Liability is limited to the amount paid for the specific service in question.

7. Warranties and Disclaimers

We warrant workmanship for a limited time as disclosed during service. We do not warrant materials or parts provided by third parties. Our website content is provided “as-is” without warranties of any kind.

8. Intellectual Property

All content on this website including text, images, logos, and graphics is owned by or licensed to WM. A. Zachow & Sons, Inc. and may not be copied or reproduced without permission.

9. Termination

We reserve the right to refuse or terminate service to any customer who violates these Terms or engages in inappropriate, unsafe, or unlawful behavior toward our staff.

10. Governing Law

These Terms are governed by the laws of the State of Wisconsin. Any disputes shall be resolved in state or federal courts located within the state.

11. Updates to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a revised effective date. Continued use of our website or services after changes constitutes acceptance of the updated Terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at:

WM. A. Zachow Plumbing, LLC
office@zachowplumbing.com